Frequently asked questions
Everything you need to know about our memory training platform and courses.
- What results can I expect?
- You can expect to build more reliable recall for targeted information with consistent practice. We do not guarantee specific grade or test outcomes. Copy link
- How are courses structured?
- Each course includes short lessons, retrieval prompts, planning checklists, and reflection exercises. Many include downloadable templates for spaced repetition. Copy link
- Do you use spaced repetition software?
- We teach the principles and provide printable/CSV templates. You can use any SRS tool you prefer. Copy link
- Is there a refund policy?
- Yes. Self-paced courses have a 14-day refund window if you complete less than 20% of the content. Cohort and live programs follow event-specific terms posted in each listing. Copy link
- Can employers sponsor training?
- Yes. We can invoice companies for seats in a cohort or provide vouchers for self-paced courses. Contact us for details. Copy link
- What if I struggle with imagery?
- We offer alternatives like elaborative interrogation, concrete examples, and dual coding with simple diagrams. Imagery is a tool, not a requirement. Copy link
- Are the courses accessible?
- We design for keyboard navigation, readable contrast, and transcripts for audio/video materials. If you need accommodations, contact us. Copy link
- How much time should I invest weekly?
- Most learners progress with 2–4 hours per week. Consistency matters more than long sessions. Copy link
- Do you issue certificates?
- Yes. Completing required activities unlocks a shareable certificate noting hours and competencies. Copy link
- How do Fallows (favorites) work?
- Click “Add to Fallows” in the catalog to save courses in your browser’s local storage. Open them later on the Fallows page to compare or export. Copy link