Privacy Policy
Effective date: January 1, 2026
Doublegate Recall Lab (“we”, “us”, “our”) operates online learning services under the domain doublegate.click. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.
1. Information we collect
- Account data: name, email, optional phone.
- Usage data: pages visited, approximate location, device/browser information.
- Transactional data: course purchases and enrollment history (no payment card data stored on our servers).
- Communications: messages you send via forms or email.
2. How we use information
- Provide and improve courses and support.
- Personalize content and remember preferences (e.g., theme).
- Monitor performance, prevent abuse, and comply with legal obligations.
3. Cookies and local storage
We use cookies and local storage to maintain session state, remember theme preference, and store optional on-device data (e.g., Fallows and cart). You can control cookies in your browser settings.
4. Data sharing
We may share limited data with service providers who support our operations (e.g., analytics, email delivery) under confidentiality obligations. We do not sell personal data.
5. Data retention
We retain personal data only as long as necessary for the purposes stated or as required by law. Local storage content remains on your device until you clear it.
6. Security
We implement technical and organizational measures appropriate to the risks, including encryption in transit, access controls, and regular reviews. No method is 100% secure.
7. Your rights
Depending on your location, you may request access, correction, deletion, or portability of your data, and object to or restrict processing. Contact us to exercise rights.
8. International transfers
Data may be processed in countries outside your residence. We use appropriate safeguards where required.
9. Children
Our services are intended for individuals 16+ unless otherwise permitted by local law and with appropriate consent.
10. Contact
Questions? Email [email protected] or call +1 (415) 289-7724.
11. Changes
We may update this policy. We will revise the effective date above and, if material changes occur, provide additional notice.